FAQs’

Frequently Asked Questions

Do you do custom orders?  

I no longer offer this service

Sizing 

I am not a dressmaker, I use clothing patterns from a variety of sources, so if you are concerned about the fit of an item please discuss with me. I am happy to provide measurements of the clothing or discuss the measurements of your child so we get a good fit.
See below for returns policy.

Do you offer Layby?

I no longer offer this service.

Returns

In the first instance please discuss the issue with the item with me. Returns can not be made due to change of mind or incorrect size.

Shipping

Parcels are sent standard NZ post unless requested otherwise by the customer. Postage costs also include packaging. Allow 2-3 days processing of your order before it is dispatched. Delivery: NZ post can take from 7-10days

Do you send overseas?

Yes I do please email me at jenny@ukuchic.com or use the contact tab so we can discuss your requirements.

What payment methods do you offer?

If you are in NZ you can pay by Internet Banking or Paypal. If overseas your payment option is Paypal.

Can you tell me about your upcycled items?

When you purchase an upcycled item, it has had a previous life and has been discarded. I endeavour to spruce each item up and give it a new life. However its not always possible to remove all imperfections but I think it’s part of the charm and in many cases you are purchasing a unique item with a history.

T-Shirt Care & Sizing -click on image to view

Mens Heavy Cotton TShirt Sizing
Ladies Slim Fit Tshirt Sizing
Kids/youth Tshirt Sizing
Toddler Tshirt Sizing

 

Please read the care instructions on the label and wash inside out and do not bleach.